CALL TYPE & PRESENTATION
- INBOUND AND OUTBOUND CALLS
- PROSPECTING
- IMPACTFUL OVERVIEW / PRODUCT PRESENTATION
- PRESENTATION DELIVERY
- TYPES OF CUSTOMERS
- RAPPORT BUILDING
- QUALIFYING QUESTIONS
- PROBING /IDENTIFYING NEEDS
- ELIMINATING COMPETITION
- BUILDING VALUE
- UNLOCKING HIDDEN OBJECTIONS /TRIAL CLOSE
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